What happens if a specialist turns out to be dishonest?

We publish only words of thanks — and an attentive reader will ask: what if a specialist turns out to be dishonest? Will the site simply not notice? It will. Here is how that works.

You cannot write a bad review. You can tell us

Next to the review form, a signed-in client has a Report this specialist button. This is not a public review: what you write will not appear on the specialist's page or anywhere else on the site. It is a letter to us — and we read every such letter ourselves, with human eyes.

You decide what may be passed on to the specialist: give your name, have the matter retold without it, or have nothing passed on at all. What to risk — and whether to risk anything — is your choice, and we respect it.

What the site does

A single misunderstanding stays a misunderstanding: personalities clash, wires get crossed, people have hard days, and nobody draws conclusions from one signal. But when several complaints are confirmed, the specialist disappears from the search — quietly, with no public flogging.

That is why the good things on this site are true. Not because the bad ones are hidden, but because those they are about have no place here.

Specialists have nothing to fear

Quite the opposite — this protects you too. A complaint here is never published: your page will never grow a lowered rating or an angry text that poisons years of work — none of what makes ordinary review sites frightening. Everything is handled by hand: no automation that punishes by mistake.

If you work honestly, the site is always on your side: it shows clients the best of you and stays silent about the accidental.

That is what holds it all together. Clients trust the good words because a filter stands behind them. Specialists stay calm because the filter is not a public trial. And the site remains what it was built to be: a place where people say thank you to each other.